Security & Privacy Policy:
Our Promise to You
QuiltLoft.com is committed to protecting your privacy and building a foundation of trust with our clientele by adhering to the strictest Internet privacy standards and deploying the most sophisticated security measures available. We are dedicated to respecting your privacy and ensuring your security on our site. The following privacy and security policy is to inform you about how and why we collect any information about you, and what we use this information for on our website.
Information That We Collect and How We Use it
QuiltLoft.com collects from our users only the information that is necessary to complete an order - billing information and credit card information. QuitLoft.com is the solitary holder of the information collected on this site. We will not sell, share or rent this information to others in any ways other than disclosed in this privacy statement.
Registration
Registration is not required in order to use our site. Users have the option to give their contact information (such as name and email address). This information is then used to contact the user about the products and services on our site for which they have expressed interest.
Your Order
We request information from the user on our order form. Here a user must provide contact information (like name, phone number and shipping address) and billing information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer's order. If we have trouble processing an order, this contact information is used to get in touch with the user. If you submit a different address for shipping than for billing, that personal information is only used for the purpose of shipping the package. The shipping recipient will not be added to any marketing distribution list or future correspondence.
Log Files
We use Google Analytics and IP addresses to analyze trends, administer the site, track the user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing.' While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. If you have any questions about the security at our website, you can send an email to: support@quiltloft.com
How You Can Access and Edit Your Registration Information or Remove Yourself From Our Newsletters, Updates & Reminders Lists:
You are able to review and edit your registration information from our site at any time. Please contact us at support@quiltloft.com if you have any questions about your registration or wish to be removed from our site.
Order Fulfillment
We have an in-house fulfillment department to ship orders and in-house, secure electronic transaction processing software to charge users for goods and services. These entities do not retain, share, store or use personally identifiable information for any secondary purposes, and are prohibited from using the data for any other purposes.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing our Customer Support at: support@quiltloft.com
Notification of Changes
If we change our privacy policy, we will post those changes on our website homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will only use information in accordance with the privacy policy under which the information was collected.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
If you have questions or concerns regarding this statement, you should first contact us at:
Phone: 1-541-928-7242
Email: support@quiltloft.com
Postal Address:
The Quilt Loft
405 1st Ave West
Albany, OR 97321
Privacy Policy last updated 01/14/2010.